FhP-AICOS will focus in providing 3 different types of services to industrial customers that are also to be rendered under public funded project participations: Contract R&D services, Living Labs and Consulting in R&D. Furthermore, FhP-AICOS will build a reputation of excellence along different service dimensions that prove to be the most valued by our customers:

• Professionalism: The ability to consistently deliver against expected results, based in the accurate definition of project objectives and systematic reporting of intermediate results, leading to subsequent costumer satisfaction.


• Response time: The ability to quickly find solutions to costumer problems, offering shorter project timelines and on-time delivery of results.
• Flexibility: The ability to adjust to new requirements during a running project.


• Knowledge: The ability to access an expert knowledge base via the FhG network of institutes.


• Price: The ability to offer lower relative costs to clients, by offering specialized services that if developed in-house, would be more time consuming and expensive.


• Credibility: The ability to offer clients confidence, constancy and trustworthiness derived from FhG’s governance and its superior reputation resulting from decades of successful R&D experience.


• Creativity: The ability to find creative solutions to customer problems through collaboration and constant interaction with clients, by combining FhP-AICOS and clients’ expertise and resources in the creation of customized solutions.