HealthyBot – Communicational interface for interactions in healthcare


The goal of this project is to explore the design of chatbot interactions and interfaces in the healthcare context. From a user-centred design perspective, this project will explore concerns, expectations and requirements in the interaction with an automated healthcare assistance, and prototype interactions, identifying good practices for designing chatbots.



A chatbot interface for communicating with patients in a healthcare context. Design patterns and good practices for designing chatbots interfaces.


Author: Beatriz Félix

Type: MSc thesis

Partner: FCT NOVA – Faculdade de Ciências e Tecnologia da Universidade Nova de Lisboa

Year: 2021